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About Ogoodee


1. How do I contact Ogoodee?


Call/Whatsapp: 010-436 0108
Email: hello@ogoodee.com


2. What are Ogoodee operation hours?

Online Store: Open 24/7
Customer service hours: Monday - Friday 9 a.m – 6 p.m (Closed on weekend and public holiday)


3. What are Ogoodee delivery hours?

From Monday to Friday, 9 a.m - 5 p.m (Closed on weekend and public holiday)


4. What is the delivery timing?
Goods will be sent in two to three (2-3) working days for delivery from the date of order confirmation.


5. How much is the delivery fee?

Selected Locations in Kuala Lumpur & Selangor - RM10

40000 40100 40150 40160 40170 40200 40300 40400 40450 40460 40470 40500 40502 40503 40505 40512 40517 40520 40529 40542 40548 40550 40551 40560 40564 40570 40572 40576 40578 40582 40590 40592 40594 40596 40598 40604 40607 40608 40610 40612 40620 40622 40626 40632 40646 40648 40660 40664 40670 40672 40673 40674 40675 40676 40680 40684 40690 40700 40702 40704 40706 40708 40710 40712 40714 40716 40718 40720 40722 40724 40726 40728 40730 40732 40800 40802 40804 40806 40808 40810 40990 46000 46050 46100 46150 46200 46300 46350 46400 46506 46547 46549 46551 46564 46582 46598 46662 46667 46672 46675 46700 46710 46730 46740 46750 46760 46770 46780 46781 46782 46783 46784 46785 46786 46787 46788 46789 46790 46791 46792 46793 46794 46795 46796 46797 46798 46799 46800 46801 46802 46803 46804 46805 46806 46860 46870 46960 46962 46964 46966 46968 46978 47000 47100 47110 47120 47130 47140 47150 47160 47170 47180 47190 47300 47301 47307 47308 47308 47400 47410 47500 47507 47800 47810 47820 47830 50000 50050 50088 50100 50150 50200 50250 50300 50350 50400 50450 50460 50470 50480 50490 50500 50502 50504 50506 50507 50508 50512 50514 50515 50519 50528 50529 50530 50532 50534 50536 50540 50544 50546 50548 50550 50551 50552 50554 50556 50560 50562 50564 50566 50568 50572 50576 50578 50580 50582 50586 50588 50590 50592 50594 50596 50598 50599 50600 50603 50604 50605 50608 50609 50610 50612 50614 50620 50621 50622 50623 50626 50632 50636 50638 50640 50642 50644 50646 50648 50650 50652 50653 50656 50658 50660 50661 50664 50666 50668 50670 50672 50673 50676 50677 50678 50680 50682 50684 50688 50694 50700 50702 50704 50706 50708 50710 50712 50714 50716 50718 50720 50722 50724 50726 50728 50730 50732 50733 50734 50738 50740 50742 50744 50746 50748 50750 50752 50754 50758 50760 50762 50764 50766 50768 50770 50772 50774 50776 50778 50780 50782 50784 50786 50788 50790 50792 50794 50796 50798 50800 50802 50804 50806 50808 50810 50812 50814 50816 50818 50901 50902 50903 50904 50906 50907 50908 50909 50910 50911 50912 50913 50914 50915 50916 50917 50918 50919 50920 50921 50922 50923 50924 50925 50926 50927 50928 50929 50930 50931 50932 50933 50934 50935 50936 50937 50938 50939 50940 50941 50942 50943 50944 50945 50946 50947 50948 50949 50950 50988 50989 50990 51000 51100 51200 51700 51990 52100 52200 53000 53100 53200 53300 53700 53800 53990 54000 54100 54200 54200 55000 55100 55300 55700 55710 55720 55900 55902 55904 55906 55908 55910 55912 55914 55916 55918 55920 55922 55924 55926 55928 55930 55932 55934 55990 56000 57000 57100 57700 57990 58000 58100 58200 58990 59000 59100 59200 59700 59800 5999 60000 6800 68100 69000

Selected Locations in Kuala Lumpur & Selangor – RM20

41000 41050 41100 41150 41200 41250 41300 41400 41506 41560 41586 41672 41700 41710 41720 41900 41902 41904 41906 41908 41910 41912 41914 41916 41918 41990 42100 42600 42700 43000 43007 43009 43100 43200 43207 43300 43500 43558 43600 43650 45800 47600 47610 47620 47630 47640 47650 52000 55200 56100 62000 62200 62250 63000 63100 63200 63300

Out of above postcode – You may contact us for delivery charges enquiries


6. How does payment work?

Ogoodee accepts online bank transfer. Upon successful payment, we will process your order accordingly and arrange for delivery. Our team is working hard to enable more payment options for your convenience soon.


7. Can I pay cash on delivery (COD)?
We do not accept Cash on Delivery at the moment, but our team is working to enable this feature as soon as we can.


8. How do I request for an official receipt or a Sales Tax Invoice?

Upon successful transaction, you will receive an official sales tax invoice with your Order Confirmation email.


9. How do I track my order status?

You may track the order status under order history dashboard, or you may contact our customer service (+6010436010) for further inquiries.


10. What if I received damaged or missing items?

Kindly check the packaging and report to us within 24 hours of delivery. You may contact our customer service (+6010436010)


11. How do I request return or refund?

You may refer to https://ogoodee.com/terms for further details.