Menu
Your Cart

CNY Notice: Our office will be closed from 25 January 2025 (Saturday) to 3 February 2025 (Tuesday) for Chinese New Year. Order cut off date for Klang Valley is 23 Jan. Out of Klang Valley is 21 Jan.


0

Privacy Policy

Using your personal data in a fair and transparent way is important to Pulse Ecommerce Sdn Bhd / Ogoodee, (“Ogoodee”, “we”, or “us”). When you use our desktop or mobile websites and applications (the “Platform”), we may collect information about you, including information that can be used to identify you (“Personal Information”). Additionally, we may obtain Personal Information about you from third parties as described in this Privacy Notice. We collect this data to provide allow you to place orders and access other functionality on the Platform (the “Services”), as well as for the other purposes described in this Privacy Notice.

This Privacy Notice is intended to help you understand: (A) What Personal Information we collect, how we collect it, how we use it, and how we share it, (B) The choices you have related to your Personal Information, and (C) How we protect your Personal Information.

Please take a moment to review the terms of this Privacy Notice, which is incorporated into the Terms of Service governing your use of the Platform and Services, available for Malaysian users.

By accessing the Platform or using the Services, you agree that we may collect, process, and share your information (including Personal Information) consistent with this Privacy Notice and to the Terms of Service.


1. INFORMATION WE COLLECT

The following information is collected by or on behalf of Ogoodee


Account Information

When you register for our Platform or use our Services, we may ask that you provide information that can be used to personally identify you. This may include details such your name, phone number, date of birth, login credentials, delivery address, and certain payment information (i.e., payment card type, last 3 digits and expiration date), as well as numbers, usernames, or other identifiers that are assigned uniquely to you.

Other Information

Based on how you interact with the Platform, we may also collect information about your spending habits, preferences, and demographic information.

Usage Information

We may collect certain information automatically when you visit the Platform from your browser or by using cookies, as described below. This “Usage Information” may include,

  • Your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area
  • Geolocation information
  • Other unique identifiers, including mobile device identification numbers
  • Websites you visited before and after visiting the Platform
  • Pages you view and links you click on within the Platform
  • Information collected through cookies, web beacons, and other technologies
  • Information about your interactions with e-mail messages, such as the links clicked on and whether the messages were opened or forwarded
  • Standard server log information
In addition, when you visit our websites or use our mobile applications, we may collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor‘s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, is used to transmit information back to a web server. We also may use third-party website analytics tools (such as Google), that collect information about visitor traffic on our Platforms and applications.



2. HOW WE COLLECT

We may collect information from you in the following methods:

  • From you directly
  • Through technology
  • Cookies
  • Internet based advertising



3. HOW WE USE THE INFORMATION WE COLLECT

We may use information that we collect from you for the following purposes, or as otherwise identified at the time of collection:

  • Fulfill your orders
  • Administer and manage your account
  • Authenticate your identity
  • Provide you with content, including, without limitation, generating recommendations
  • Administer any contest or promotions, including winner notification and prize delivery
  • Resolve your customer service questions and requests
  • Deliver product recommendations or advertising
  • Improve the Platform and Services
We may use analytics, machine learning, and data models (“Analytics”) to support our data processing activities. Some of our Analytics rely upon Personal Information that we collect from you, your interactions and use of the Platform, and from third parties. Using this Personal Information, our Analytics allow us to tailor our Services to your specific needs and preferences, provide certain services to our partners, and develop new features.



4. INFORMATION WE SHARE

We do not sell or otherwise disclose personal information about you, except as described in this Privacy Notice.

We may share the personal information we collect with our parent, affiliate and subsidiary companies, business partners, ad network vendors and their participants, and other third parties for the purposes described in this Privacy Notice, including to communicate with you about products and services, offers, events and promotions that we believe may be of interest to you. We also may share personal information with our service providers who perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also may disclose information about you

  • if we are required to do so by law or legal process (such as a court order),
  • in response to a request by law enforcement authorities, or
  • when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell, merge or transfer all or a portion of our business or assets. Following such a sale, merger or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

We will only disclose Personal Information to the following entities, or as otherwise identified at the time of collection:

- Retailers & Delivery Services / Drivers;
- CO-Branded Offerings;
- Affiliates & Business Transfers;
- Service Providers;
- Corporate Clients / Gifting;
- Advertising Companies, Social Media Sites & Brand Partners;
- Compliance with Law & Protection of Rights.


5. YOUR CHOICES

You may exercise control over your Personal Information in the following ways:

A. Previously Expressed Preferences
When you first register to use the Platform, you may set certain preferences as to how we use your Personal Information and communicate with you.

B. Email communications
We include an “unsubscribe” link in each electronic newsletter or promotional e-mail we send you. If you no longer wish to receive such communications from us, please click that link and follow any additional instructions.

C. Tracking Technologies
Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. If you do not accept cookies, you may experience some inconvenience in your use of our Platform. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Platform.

6. YOUR CHOICES

You may exercise control over your Personal Information in the following ways:


7. DATA PROTECTION

We maintain administrative, technical, and physical safeguards designed to assist us in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Please note that no electronic transmission of information can be entirely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.


8. CONTACT US

If you have any questions about this Privacy Note or would like to contact Ogoodee, please send an email to hello@ogoodee.com or write to us at:

Pulse Ecommerce Sdn Bhd 202101021927 (1422227-A)
Attn: Ogoodee
NO 13A-7, Oval Damansara, Jalan Damansara, Batu 7 TTDI, 60000 Kuala Lumpur.


9. UPDATES

We may occasionally update this Privacy Notice. If we make material changes, we will notify users by updating the “last updated” date at the top of this Privacy Notice. Your continued use of our Platform or Services after we have posted the revised Privacy Notice constitutes your agreement to be bound by the revised Privacy Notice to the extent permitted by law.